CrowdAround | Conversational AI

Transcript & Translations: English and Spanish recorded calls transcript and translations enabled as a default option, other languages translations services can be enabled on-demand.
Sentiment Score: Our own Machine Learning model provide sentiment score for each transcribed call and analyzed text files by default. Integrate Google, AWS, IBM and other AI API services on-demand.
Quality Analysis: Extract Information from Call transcript for customer call quality analysis.
Text Analytics: Extract Information from PDF, and Text documents.
Comprehensive reporting and In-Depth Dashboard Analysis reports:
Notifications: Configure Notification for alert keywords from text analytics.
Integration: Survey and Call Center applications, Google, AWS, and IBM AI API Services integrations.
Deployment: Cloud, On-Premise and Hybrid.

CanString Chat: Group and private chat, Machine Learning enabled, The File Sharing feature enabled To attach images, videos, PDFs , spreadsheets from your desktop and mobile devices.
CanString Chatbot Solutions:Customize your own chat bot to answer spoken or text based enquiries, integrate with Websites, HR, Sales, IT, Contact Center, ..etc
CanString Meet: Schedule meeting, screen sharing, recording, interactive whiteboard, meeting transcript, real-time collaboration with your colleagues, customers and vendors.
CanString Mobile App: Have Access On The Go Wherever And Whenever From Your Phone
Discussion Board: Secured spaces for team collaboration, Ensure the team has the latest text and video content relevant to your project. Accessable from your any device.
Notification: Standard and Emergency Notification, Subscribe Alert and Notification.
Integration: Chat channels integrated with Slack, Microsoft Team, ..etc
Deployment: Cloud, On-Premises and Hybrid